Privacy Policy

Privacy Policy for Better Care Facilities LLC

Effective Date: April 4, 2023

Better Care Facilities LLC (“Better Care Facilities”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose information that we obtain about visitors to our website (the “Site”), clients and their representatives, and other individuals with whom we interact in the course of providing home care services (collectively, “you” or “your”). By using the Site or our services, you consent to the collection, use, and disclosure of information as described in this Privacy Policy.

  1. Information We Collect

We may collect the following types of information:

  • Personal Information: We may collect personal information that can identify you, such as your name, address, phone number, email address, and other similar information.

  • Health Information: We may collect health information, such as medical history, medications, allergies, and other similar information, to provide you with home care services.

  • Payment Information: We may collect payment information, such as credit card number and billing address, to process payments for services.

  • Other Information: We may also collect other information, such as your IP address, browser type, operating system, and other similar information that does not identify you personally.

  1. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide you with home care services;

  • To process payments for services;

  • To communicate with you about our services, promotions, and other news;

  • To improve our services and the Site;

  • To comply with legal obligations;

  • To protect our rights and property; and

  • For any other purpose disclosed to you at the time we collect the information or pursuant to your consent.

  1. How We Share Your Information

We may share your information with the following parties:

  • Our employees and contractors who need access to the information to provide you with home care services;

  • Our third-party service providers who provide services to us, such as payment processing, website hosting, and analytics;

  • Healthcare providers, as necessary to provide you with home care services;

  • Your authorized representatives, such as family members or legal guardians;

  • Law enforcement agencies or other governmental agencies, as required by law or to protect our rights and property; and

  • Any other party to whom you authorize us to disclose your information.

  1. Your Choices

You can choose not to provide us with certain information, but that may limit your ability to use some of our services. You can also choose to opt out of receiving promotional communications from us by following the instructions in the communication.

  1. Security

We take reasonable measures to protect your information from unauthorized access, use, and disclosure. However, no security measure is perfect, and we cannot guarantee the security of your information.

  1. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from such individuals. If you are under the age of 18, do not use our services or provide any personal information to us.

  1. Changes to this Privacy Policy

We may change this Privacy Policy from time to time. If we make any changes, we will post the updated Privacy Policy on the Site and update the Effective Date above.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at